Delete your account

Last updated: July 14, 2026

You can delete your ImOnIt account and its personal data at any time — either directly in the app, or by sending us a request. Both routes do the same thing.

Delete it in the app

1. Open ImOnIt and go to the Wallet tab.
2. Scroll to the bottom and tap Delete account.
3. Confirm. You'll be signed out immediately, and your login stops working right away.

Request deletion without the app

If you can't open the app, email [email protected] from the email address on your account, or send a request through the support page. We'll confirm it's you and complete the deletion within 30 days.

What gets deleted

• Your login — email address and password hash.
• Your display name and avatar.
• Your device notification token, so notifications stop.

What's kept, anonymized

Entries that involve other family members — for example a Life Points transaction or a completed task in a shared feed — are retained in anonymized form (your name is replaced with "Former member") so your family's shared history still adds up. This data is never sold or shared with anyone.

How long it takes

Your account is disabled the moment you request deletion. Your personal login data is permanently removed after a short grace period, and the whole process is complete within 30 days. The grace period exists only so an accidental request can be reversed by contacting support before it finalizes.

Questions

Reach us any time through the support page.